Traveling internationally from Russia? Whether you're planning a leisure trip or flying for business, the Cathay Pacific Moscow Office provides comprehensive assistance for all your travel needs. As one of Asia’s leading airlines, Cathay Pacific maintains a strong presence in Moscow, offering dedicated customer service to ensure every traveler’s journey begins smoothly.

In this guide, you’ll find everything you need to know about the Cathay Pacific Office in Moscow—from its location and contact details to the range of services it provides. Whether you’re booking a flight, requesting a refund, or making changes to your itinerary, this office is your reliable local support center.

📍 Where is the Cathay Pacific Moscow Office Located?

The Cathay Pacific Office in Moscow is situated in one of the city’s prime business areas, making it easily accessible by both public transport and private vehicles.

Office Address:
  Moscow, Russia

Its central location allows travelers to quickly drop in for assistance before or after their journey planning.

☎️ Contact Information

Need help with a reservation or inquiry? You can get in touch with the Cathay Pacific Moscow Office through the following channels:

1. Phone: +1-888-839-0502

2. Working Hours: 24 Hours

The customer service team at the Moscow office is trained to assist both English and Russian-speaking travelers, ensuring smooth communication for all visitors.

✈️ Services Offered at the Cathay Pacific Moscow Office

The Cathay Pacific Moscow Office provides a wide range of passenger services. Whether you’re flying to Hong Kong, Bangkok, Tokyo, or beyond, the office supports your journey with the following:

1. Flight Bookings

Get assistance with:

1. Booking one-way, return, or multi-destination tickets

2. Finding the best fares and travel dates

3. Applying promotional codes and discounts

2. Flight Modifications

Plans changed? The office can help with:

1. Rescheduling flights

2. Name corrections

3. Seat upgrades and class changes

3. Ticket Cancellations & Refunds

Receive guidance on:

1. Cancelling tickets as per fare rules

2. Processing refund requests

3. Understanding refund timelines and conditions

4. Baggage Support

Resolve baggage-related queries like:

1. Lost or delayed luggage claims

2. Pre-purchasing excess baggage

3. Special baggage rules (sports equipment, instruments)

5. Check-In Assistance

While online check-in is available, the office can assist with:

1. Printing boarding passes

2. Managing check-in for special assistance cases

6. Visa and Documentation Guidance

Need help with travel documents? The staff can advise on:

1. Transit and entry requirements for Cathay Pacific destinations

2. Passport validity and visa prerequisites

7. Asia Miles and Marco Polo Club

Learn about:

1. Earning and redeeming Asia Miles

2. Joining or upgrading your Marco Polo Club membership

3. Exclusive member services and offers

8. Group and Corporate Travel

The Cathay Pacific Office in Moscow also manages:

1. Group bookings for 10+ passengers

2. Business travel programs and fare packages

3. Tailored corporate travel management solutions

🧳 Understanding Cathay Pacific’s Baggage Policies

The Moscow office can help you better understand Cathay Pacific’s baggage allowances based on your cabin class:

1. Economy Class: Typically includes 1 carry-on + 1 checked bag

2. Premium Economy & Business Class: Higher limits and priority handling

3. Excess Baggage: Charges calculated by destination and weight

4. Special Items: Includes baby strollers, wheelchairs, instruments, and pets

For baggage queries or claims, it’s best to visit the office or call in advance.

💡 Travel Tips for Cathay Pacific Passengers in Moscow

Before heading to the airport or the Cathay Pacific Moscow Office, keep these tips in mind:

1. Arrive Early: For international flights, arrive 3 hours before departure

2. Stay Informed: Always check for travel advisories, especially post-COVID

3. Documents: Carry original passport, visa, and ticket printouts

4. Mobile Tools: Use the Cathay Pacific app for real-time flight updates and e-boarding passes

📝 Why Visit the Cathay Pacific Office in Moscow?

Here’s why many travelers prefer visiting the Cathay Pacific Moscow Office in person:

1. Personalized, face-to-face travel assistance
   

2. Direct communication with trained airline staff
   

3. Faster problem-solving for complex itineraries
   

4. Language support for both Russian and English speakers
   

5. Convenient location with full-service offerings
   

Whether you're an individual traveler, a family group, or a business passenger, the Cathay Pacific team in Moscow ensures high-quality customer service from start to finish.

📌 Final Thoughts

The Cathay Pacific Moscow Office plays a key role in enhancing the travel experience for passengers departing from Russia. With its accessible location, experienced team, and full range of services, it remains a trusted resource for those flying with Cathay Pacific.

Whether you need help booking a flight, managing your trip, or simply understanding airline policies, the Cathay Pacific Office in Moscow is ready to provide expert, in-person support. Visit today for a smooth, stress-free travel planning experience.